Understanding EasyJet Holidays Cancellation Policy
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What is the EasyJet Holidays Cancellation Policy?
EasyJet offers a comprehensive cancellation policy to its customers, covering various circumstances under which a customer can initiate a holiday package cancellation. Understanding this policy can help customers efficiently plan their trips and could also assist if any unforeseen circumstances necessitate a trip cancellation.
Can I cancel my EasyJet Holiday booking online?
Yes, EasyJet provides a facility for its customers to cancel their holiday packages online through their website or app. You can navigate to ‘Manage Bookings’ section, select the holiday package you want to cancel, then follow the cancellation procedure.
Is there a cooling off period for EasyJet Holiday bookings?
Yes, EasyJet offers a 24 hours cooling off period to its customers. During this time, customers can cancel their booking without incurring any charges, as long as the holiday start date is more than 28 days away at the time of cancellation.
Are there cancellation fees with EasyJet Holidays?
Yes, EasyJet charges cancellation fees for holidays cancelled after the cooling-off period based on how close the cancellation is made to the departure date. The exact cancellation fees can be found on the EasyJet’s official website.
What is the refund policy after cancelling an EasyJet Holiday package?
Refunds amount is subject to the time of cancellation and the type of reservation. If you cancel within the cooling-off period, you will receive a full refund. After that, the refund amount decreases as the holiday date approaches.
Does the cancellation policy cover unexpected events like illness or death?
Yes, EasyJet’s cancellation policy takes into account personal circumstances such as severe illness or death. However, you may need to provide documentary evidence to receive a refund.
Can I modify my EasyJet Holiday instead of cancelling it?
Yes, EasyJet allows its customers to make modifications to their holiday booking, subject to certain terms and conditions and potential fees. The ability to modify instead of cancelling could help you avoid cancellation charges.
Does travel insurance affect my EasyJet cancellation policy?
If you have travel insurance, it may cover you for cancellations in circumstances that are not covered by the EasyJet cancellation policy, and you may be able to claim back any cancellation fees from your insurance provider.
Are there any exceptions in the EasyJet cancellation policy?
There are exceptions in the EasyJet cancellation policy for those with special circumstances, such as medical emergencies or bereavement. These exceptions are handled on a case-by-case basis, and the decision to refund fully or partially remains at the company’s discretion.
Can I transfer my EasyJet Holiday to someone else instead of cancelling it?
EasyJet currently does not allow customers to transfer their holiday packages to another person. Therefore, you would need to proceed with cancellation if you cannot proceed with the holiday.
Does EasyJet’s cancellation policy differ for flights and holiday packages?
Yes, EasyJet’s cancellation policy for standalone flights differs from the cancellation policy for holiday packages. While you might not get any refund at all on cancelled flights, you may receive a partial or full refund when cancelling a holiday package, based on the timing of cancellation.
Is there a cancellation deadline for holiday bookings?
There isn’t a specific deadline for cancelling a holiday booking, but the cancellation fee increases as the departure date approaches.
What about city breaks and other specific EasyJet holiday packages?
The same cancellation policy applies across all EasyJet holiday packages. This includes city breaks, beach holidays, and all other holiday packages provided by EasyJet.
How can I contact EasyJet for a holiday cancellation?
You can contact EasyJet’s customer service online, by email, or by phone for holiday cancellations. Details of how to contact them can be found on their official website.
What do I do if my holiday is cancelled by EasyJet?
If your holiday is cancelled by EasyJet, they will offer you alternatives such as rebooking or receiving a full refund, as per package travel regulations.
What if I booked via a third-party site?
If your EasyJet holiday was booked through a third-party site, you should contact that site directly about their cancellation policy. They might have a policy that differs from the cancellation policy of EasyJet itself.
Can I cancel a specific part of my EasyJet holiday package?
If you want
